Track my order

Order Delivery Timeline

The delivery time for your order varies depending on the product. Most items arrive within 7-18 business days. For international orders, please allow 2-6 weeks for delivery. If you have any questions about your order's status, please don't hesitate to email us at support@celvr.com. We're here to assist you.

Order Confirmation Details

If you haven't received an order confirmation, it's likely due to an incorrect email address being provided. Typically, we send 2-3 emails throughout the order process, including an order confirmation, a fulfillment update, and a shipping notification.

If you suspect an error in your email address, please contact us at support@celvr.com, and we will correct it for you.

Order Processing

We strive to dispatch your items promptly. Orders are processed within 24 hours and shipped the next business day. Please ensure you choose the correct model and color at the time of your order, as we are unable to make changes once it has been processed. This includes modifications or cancellations.

Orders are dispatched from our warehouse in China. During holidays and sale seasons, please allow extra time for your order to be processed.

Cancellation/Changes

Should you need to modify or cancel your order, please contact us immediately at support@celvr.com. Our team works swiftly to ensure quick shipping, which means we may not be able to make changes once the order has been processed by our warehouse.

Please note, orders that have already been packed or shipped cannot be cancelled.